Questions and answers
Who can write reviews?
Anyone with an email at a major email service: such addresses are hard to create in bulk, so there are fewer fake reviews. These services work now:
- bk.ru
- gmail.com (also googlemail.com)
- hotmail.com
- icloud.com
- inbox.ru
- list.ru
- live.com
- mail.ru
- outlook.com
- yandex.ru (also ya.ru, yandex.by, yandex.com, yandex.kz)
You can sign up with any email — for example, to verify that you own a site. One email — one account.
Why can't a site owner delete a review?
Otherwise reviews couldn't be trusted. The owner replies publicly, and if a review breaks the rules, reports it — then a moderator decides.
How do I become a site owner?
Open the site's page and click “Verify ownership” in the “Is this your site?” block, or add the site in My sites. We'll give you a TXT record — add it to the domain's DNS at your registrar. The check runs automatically: the record usually shows up within minutes, sometimes within a few hours.
Any user can verify ownership — no email to the domain's mailbox and no manual review.
What happens if I remove the TXT record?
We check the record once a day. If it's missing, you get an email and a 14-day grace period starts. Put the record back and you keep your rights; otherwise ownership is removed. Replies to reviews stay: they speak for the site, not for a particular person.
How is the rating calculated?
The average rating is the mean of all published reviews. “Top websites” also takes the number of reviews into account: a site with a single five-star review won't outrank a site with a hundred reviews averaging about 4.8.
How can I spot fake reviews?
Be wary of many glowing reviews within a short time, identical wording and reviews without details — what was bought, when, what went wrong or well. On ReviewNet suspicious reviews are flagged for moderators — see the rules.
Can a review be ordered or removed for money?
No. Paid reviews are against the rules, a site owner can't delete a review, and the rating is calculated only from ratings. A moderator hides a review only if it breaks the rules.
How do I delete my account?
In settings, with the “Delete account” button. Your reviews and replies, site ownerships and all sessions are deleted. The account can't be restored, but you can sign up with the same email again.