Review rules
Write about your own experience
Tell what you bought or which service you used, what you liked and what you didn't. Specific facts — delivery times, amounts, support replies — help others more than emotions.
Not allowed
- insults, threats and hate;
- other people's personal data: phone numbers, addresses, order numbers together with names;
- advertising, links to other sites and spam;
- knowingly false facts;
- reviews of your own site or of competitors' sites;
- reviews for a reward or for a discount;
- information whose distribution is banned in Russia: ways to bypass blocking, advertising of gambling and drugs, calls for extremism and riots;
- accusing specific people of crimes.
Separate facts from opinions: “the order arrived in 20 days instead of 3” is a fact you can prove; “terrible service” is an opinion.
How moderation works
- reviews are published at once;
- you can report a review or an owner's reply with the “Report” button;
- a moderator checks the report and either hides the content or rejects the report;
- the author of a hidden review gets an email with the reason;
- in emergencies pre-moderation is turned on, and new reviews wait for a check.
How we fight fake reviews
- reviews can be written only from major email providers — such addresses are hard to create in bulk; one email is one account, sign-in is by a code from the email;
- an account leaves one review per website — it can be edited but not multiplied; the number of reviews per day is limited;
- the system flags suspicious reviews for moderators: several reviews of a website from one network or a burst of reviews from new accounts within a day;
- a site owner can't review their own website, delete someone's review or change a rating — only reply or report it;
- a review can't be removed and a rating can't be raised for money: the rating is calculated only from the ratings in reviews.
How to appeal
Write to support@review-net.site with a link to the review and why you think the decision is wrong. We reply within 10 business days.
For site owners
Reply to reviews on the merits: everyone sees your reply. You can't delete a review; if it breaks the rules, report it and a moderator will decide.